Introduction

Bug Bounty SA values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website and services. By using our website, you agree to this policy.

1. Information We Collect

We collect personal information that helps us fulfill your orders, provide customer service, and improve your shopping experience. This includes:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Details needed to process your payment securely.
  • Order Details: Information on the products you purchase.
  • Browsing Information: How you use our website (e.g., page visits), to help us improve our website’s functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.
  • Send updates on your order status.
  • Communicate promotional offers, if you’ve opted in.
  • Improve our website and product offerings.
  • Respond to your customer service inquiries.

3. Sharing Your Information

We only share your information with trusted third parties when necessary to:

  • Process payments and deliver your orders (e.g., payment processors, delivery services).
  • Comply with legal requirements or respond to legal processes.
  • Protect our rights, property, or safety and that of others.
  • We do not sell or share your personal information with third parties for marketing purposes without your consent.

4. Data Protection Under POPIA

In accordance with the Protection of Personal Information Act (POPIA), Bug Bounty SA is committed to handling your personal information responsibly and securely. We:

  • Collect only the information necessary for our services.
  • Use your data only for its intended purpose, as outlined in this policy.
  • Securely store your information and take appropriate measures to prevent unauthorized access.
  • Allow you to access, correct, or delete your information upon request.

5. Your Rights Under POPIA

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You may ask us to correct any inaccurate or outdated information.
  • Deletion: You can request that we delete your information, subject to legal obligations.
  • Withdrawal of Consent: You may opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at sales@bugbountysa.co.za.

6. Security of Your Information

We take your privacy seriously and use various security measures to protect your personal information, including encryption of sensitive data (such as payment details) and restricted access to your information.

7. Cookies and Tracking

Our website uses cookies to enhance your experience, track orders, and analyze site usage. Cookies are small files stored on your device that help us remember preferences and understand site usage. You can manage cookie preferences in your browser settings, but note that disabling cookies may impact website functionality.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes on our website or via email if you’ve opted in. Please review this policy regularly to stay informed.

9. Contact Us

For questions about our Privacy Policy or to exercise your rights under POPIA, contact us at:

e-mail: sales@bugbountysa.co.za